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Moveworks

by Moveworks •Enterprise AI Platforms

Enterprise AI assistant and agent platform from ServiceNow for employee search, support, workflow execution and cross-system automation.

PricingCustom Profile coverage81% PlatformsWeb CompanyMoveworks
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Overview

What is Moveworks?

Moveworks is an enterprise AI assistant and agent platform for employee service, enterprise search and workflow execution across business applications. ServiceNow completed its acquisition of Moveworks in December 2025, and in 2026 Moveworks became more deeply integrated into ServiceNow's enterprise AI strategy, including EmployeeWorks and the broader ServiceNow AI experience. The Moveworks assistant continues to provide conversational search, agent building, integrations and governed actions across enterprise systems.
Best for
Data AnalysisBusiness Intelligence
Decision intelligence

AI Orbit decision brief

A compact reading of the recorded evidence, editorial review signals and comparison data for Moveworks.

Why it stands out

Recorded strengths

Enterprise access controls

Verified security evidence records SSO / SAML availability.

Source-backed capability Source
Recorded security certifications

Verified security evidence records SOC 2 Type 2, ISO 27001, ISO 27017 and ISO 27018.

Source-backed capability Source
Capabilities0/4 verified
Use-case fit0/2 verified
Pricing evidence2/2 plans checked
Verified sources7
Benchmarks1 verified

Built from AI Orbit's recorded profile data. Unknown product facts are not inferred.

Capabilities

Features & use cases

Core capabilities listed for Moveworks.

API Access

Provides programmatic API access for application integration.

Source review in progress Source

Agent Workflows

Plans and executes multi-step tasks with tools, state or autonomous actions.

Source review in progress Source

RAG & Knowledge Bases

Connects models to external knowledge sources for retrieval-augmented responses.

Source review in progress Source

Integrations

Connects with third-party applications, data sources or automation platforms.

Source review in progress Source
Web #Enterprise Ready#Professional#Integrations
Technical profile

Access, deployment & licensing

Structured product facts with evidence status. Unknown facts are never guessed.

API access

Verified

Limited / selected API access

Open source & license

Source check pending

Proprietary

Commercial use

Source check pending

Commercial use allowed

Trust intelligence

Privacy, security & compliance

Provider policies and certifications are shown only when recorded with evidence.

Security: Moveworks documents encryption, zero-trust access, audit logging and enterprise certifications including SOC 2 Type 2, ISO standards, GDPR, CCPA and FedRAMP.
Recorded assurances
SOC 2 Type 2ISO 27001ISO 27017ISO 27018ISO 27701CSA STAR Level 2GDPRCCPAFedRAMP
Compatibility

Integrations

Structured integrations recorded for Moveworks. A check mark means the integration mapping is tied to a verified source.

Works with
Agent Studio plugins Enterprise SaaS apps Enterprise Search ServiceNow
Pricing

Pricing overview

Pricing stored in AI Orbit's pricing database. Always verify final rates on the provider website.

Moveworks

Official pricing / enterprise

Custom

Custom / usage-based — see official source

Stale · verified 1 month ago

  • No fixed numeric amount imported unless explicitly published and verified.
Moveworks

Enterprise

Custom

Custom quote with scalable packages and flexible pricing based on organization requirements, growth stage and deployment scope.

Review · verified 2 weeks ago

  • Sales-led enterprise pricing
  • no public fixed self-service price.
  • Custom
View full Moveworks pricing, plans & price history
Evidence-separated performance

Verified benchmarks & scores

AI Orbit keeps technical tests, product-experience evidence and independent research in separate semantic classes. Only comparable results may contribute to the same composite.

Product Experience

User/reviewer product-experience evidence. This is not treated as a technical benchmark.

88.0/100 class composite
Product Experience Product Experience Verified Independent

G2 Verified User Rating — Product Experience

Tested product / versionG2 snapshot 4.4/5
88.0 / 100
#114 of 149
Same-benchmark rank#114 of 149 tools
Scoring directionHigher is better
Leader context 12.0 pts behind HyperWrite
TestedAug 28, 2026
G2 AI Orbit verified Aug 28, 2026
Alternatives

Evidence-based similar tools

Ranked by use-case, capability, pricing, platform, taxonomy and compatible benchmark overlap—not popularity alone.

Make a confident choice

Is Moveworks right for your workflow?

Compare features, pricing and alternatives before you decide.

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Common questions

Moveworks FAQ

Quick answers based on the information currently available in this AI Orbit profile.

What is Moveworks?

Moveworks is an enterprise AI assistant and agent platform for employee service, enterprise search and workflow execution across business applications. ServiceNow completed its acquisition of Moveworks in December 2025, and in 2026 Moveworks became more deeply integrated into ServiceNow's enterprise AI strategy, including Employ Moveworks is provided by Moveworks and AI Orbit categorizes it under Data & Analytics. Its structured capability profile includes API Access, Agent Workflows, RAG & Knowledge Bases and Integrations; field-level verification may still be pending for some capability mappings.

Who makes Moveworks?

Moveworks is provided by Moveworks. Enterprise AI platform providing assistants and agents for employee support, search and business workflows. Within AI Orbit, the product is cataloged in Data & Analytics, which describes its primary product category rather than the provider itself.

What is Moveworks best for?

AI Orbit currently maps Moveworks to structured use cases including Data Analysis and Business Intelligence. These are reviewed taxonomy mappings used for discovery and fit; field-level evidence may still be pending, so they are not presented as independently verified claims. Supporting cataloged capabilities include API Access, Agent Workflows, RAG & Knowledge Bases and Integrations.

Does Moveworks have an API?

AI Orbit has verified that Moveworks provides limited or selected API access rather than unrestricted general API availability. The profile also records official API documentation, so developers can check supported endpoints, authentication and current implementation details at the provider source. API availability can change independently from the consumer product, so production implementations should still be checked against the provider documentation.

Can Moveworks be self-hosted?

No. Verified deployment evidence indicates that Moveworks does not currently support self-hosting. Documented deployment modes include SaaS, Cloud and Embedded. Deployment rights, infrastructure requirements and enterprise restrictions should be checked against the provider documentation before production use.

What integrations does Moveworks support?

Verified integration evidence on AI Orbit currently includes Agent Studio plugins, Enterprise SaaS apps, Enterprise Search and ServiceNow. These are individually source-backed integration records, not a generic assumption based on the product simply advertising integrations. The provider may support additional integrations that have not yet been individually verified in this profile.

How does Moveworks handle privacy and security?

Moveworks documents encryption, zero-trust access, audit logging and enterprise certifications including SOC 2 Type 2, ISO standards, GDPR, CCPA and FedRAMP. Verified security certifications listed on the profile include SOC 2 Type 2, ISO 27001, ISO 27017, ISO 27018 and ISO 27701. These statements reflect the verified provider evidence stored by AI Orbit; policies and certifications can change, so sensitive deployments should re-check the current official documentation.

How much does Moveworks cost?

AI Orbit currently has verified plan-level pricing data for Moveworks, including Official pricing / enterprise and Enterprise. Exact rates, billing units, limits and verification dates are shown in the pricing section of this profile rather than compressed into a single potentially misleading price. Because providers can change prices and plan limits, check the linked official pricing source before making a purchase or production decision.