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Amazon Q Business

by Amazon Web Services •Enterprise AI Platforms

AWS enterprise AI assistant for permission-aware search, answers, document work and business knowledge workflows.

PricingPaid Profile coverage86% PlatformsWeb CompanyAmazon Web Services
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Overview

What is Amazon Q Business?

Amazon Q Business is an AWS enterprise AI assistant that connects to company knowledge and data sources to provide permission-aware answers, summaries, content generation and application workflows. Existing customers can continue using the service, but AWS states that Amazon Q Business stopped accepting new customers on July 31, 2026 and points new customers toward Amazon Quick Suite. Q Business supports enterprise identity, source-aware retrieval, APIs, browser extensions and integrations with collaboration and productivity tools.
Best for
Data AnalysisBusiness Intelligence
Decision intelligence

AI Orbit decision brief

A compact reading of the recorded evidence, editorial review signals and comparison data for Amazon Q Business.

Why it stands out

Recorded strengths

API access

Verified profile evidence records API access for this tool.

Source-backed capability Source
Enterprise access controls

Verified security evidence records SSO / SAML availability.

Source-backed capability Source
Capabilities0/4 verified
Use-case fit0/2 verified
Pricing evidence4/4 plans checked
Verified sources8
Benchmarks1 verified

Built from AI Orbit's recorded profile data. Unknown product facts are not inferred.

Capabilities

Features & use cases

Core capabilities listed for Amazon Q Business.

API Access

Provides programmatic API access for application integration.

Source review in progress Source

Agent Workflows

Plans and executes multi-step tasks with tools, state or autonomous actions.

Source review in progress Source

RAG & Knowledge Bases

Connects models to external knowledge sources for retrieval-augmented responses.

Source review in progress Source

Integrations

Connects with third-party applications, data sources or automation platforms.

Source review in progress Source
Web #Enterprise Ready#Professional#Integrations
Technical profile

Access, deployment & licensing

Structured product facts with evidence status. Unknown facts are never guessed.

Open source & license

Source check pending

Proprietary

Commercial use

Source check pending

Commercial use allowed

Trust intelligence

Privacy, security & compliance

Provider policies and certifications are shown only when recorded with evidence.

Data training policy

Customer data not used for training

Conversation data is encrypted; conversation data is removed after a conversation is deleted or becomes inactive according to AWS documentation. Verified fact Privacy source
Privacy: AWS states that Amazon Q Business does not use customer data for service improvement or to improve its underlying large language models.
Security: Amazon Q Business uses AWS security controls, supports IAM Identity Center/federation, permission-aware retrieval, encryption at rest and in transit, and enterprise SAML-compatible identity integration.
Compatibility

Integrations

Structured integrations recorded for Amazon Q Business. A check mark means the integration mapping is tied to a verified source.

Works with
Microsoft Outlook Microsoft Teams Microsoft Word Slack Web Browser Extension
Pricing

Pricing overview

Pricing stored in AI Orbit's pricing database. Always verify final rates on the provider website.

Amazon Q Business

Official pricing / enterprise

Custom

Custom / usage-based — see official source

Stale · verified 1 month ago

  • No fixed numeric amount imported unless explicitly published and verified.
Amazon Q Business

Consumption

Usage-based

$200 per 30,000 units; 2 units per ChatSync API call or embedded-chat prompt.

Review · verified 2 weeks ago

  • Anonymous embedded/chat use cases
  • unused monthly units do not roll over.
  • 30,000 units per bundle
Amazon Q Business

Lite

USD 3/month

Review · verified 2 weeks ago

  • Existing-customer subscription tier
  • Amazon Q Business is no longer open to new customers as of July 31
  • 2026.
Amazon Q Business

Pro

USD 20/month

Review · verified 2 weeks ago

  • Existing-customer subscription tier
  • includes broader Q Business capabilities and Q Apps.
View full Amazon Q Business pricing, plans & price history
Evidence-separated performance

Verified benchmarks & scores

AI Orbit keeps technical tests, product-experience evidence and independent research in separate semantic classes. Only comparable results may contribute to the same composite.

Product Experience

User/reviewer product-experience evidence. This is not treated as a technical benchmark.

90.0/100 class composite
Product Experience Product Experience Verified Independent

G2 Verified User Rating — Product Experience

Tested product / versionG2 snapshot 4.5/5
90.0 / 100
#100 of 149
Same-benchmark rank#100 of 149 tools
Scoring directionHigher is better
Leader context 10.0 pts behind HyperWrite
TestedAug 28, 2026
G2 AI Orbit verified Aug 28, 2026
Guides & analysis

Research related to Amazon Q Business

Only published guides with a direct tool, provider or category relationship are shown here.

Alternatives

Evidence-based similar tools

Ranked by use-case, capability, pricing, platform, taxonomy and compatible benchmark overlap—not popularity alone.

Make a confident choice

Is Amazon Q Business right for your workflow?

Compare features, pricing and alternatives before you decide.

Explore more toolsTry Amazon Q Business
Common questions

Amazon Q Business FAQ

Quick answers based on the information currently available in this AI Orbit profile.

What is Amazon Q Business?

Amazon Q Business is an AWS enterprise AI assistant that connects to company knowledge and data sources to provide permission-aware answers, summaries, content generation and application workflows. Existing customers can continue using the service, but AWS states that Amazon Q Business stopped accepting new customers on July 31, Amazon Q Business is provided by Amazon Web Services and AI Orbit categorizes it under Data & Analytics. Its structured capability profile includes API Access, Agent Workflows, RAG & Knowledge Bases and Integrations; field-level verification may still be pending for some capability mappings.

Who makes Amazon Q Business?

Amazon Q Business is provided by Amazon Web Services. Cloud platform providing AI infrastructure, foundation model access, training systems and managed generative AI services. Within AI Orbit, the product is cataloged in Data & Analytics, which describes its primary product category rather than the provider itself.

What is Amazon Q Business best for?

AI Orbit currently maps Amazon Q Business to structured use cases including Data Analysis and Business Intelligence. These are reviewed taxonomy mappings used for discovery and fit; field-level evidence may still be pending, so they are not presented as independently verified claims. Supporting cataloged capabilities include API Access, Agent Workflows, RAG & Knowledge Bases and Integrations.

Does Amazon Q Business have an API?

Yes. AI Orbit has verified official evidence that Amazon Q Business provides API access. The profile also records official API documentation, so developers can check supported endpoints, authentication and current implementation details at the provider source. API availability can change independently from the consumer product, so production implementations should still be checked against the provider documentation.

Can Amazon Q Business be self-hosted?

No. Verified deployment evidence indicates that Amazon Q Business does not currently support self-hosting. Documented deployment modes include SaaS, Cloud and API. Deployment rights, infrastructure requirements and enterprise restrictions should be checked against the provider documentation before production use.

What integrations does Amazon Q Business support?

Verified integration evidence on AI Orbit currently includes Microsoft Outlook, Microsoft Teams, Microsoft Word, Slack and Web Browser Extension. These are individually source-backed integration records, not a generic assumption based on the product simply advertising integrations. The provider may support additional integrations that have not yet been individually verified in this profile.

How does Amazon Q Business handle privacy and security?

AWS states that Amazon Q Business does not use customer data for service improvement or to improve its underlying large language models. AI Orbit records the data-training policy as: Customer data not used for training. Amazon Q Business uses AWS security controls, supports IAM Identity Center/federation, permission-aware retrieval, encryption at rest and in transit, and enterprise SAML-compatible identity integration. These statements reflect the verified provider evidence stored by AI Orbit; policies and certifications can change, so sensitive deployments should re-check the current official documentation.

How much does Amazon Q Business cost?

AI Orbit currently has verified plan-level pricing data for Amazon Q Business, including Official pricing / enterprise, Consumption, Lite and Pro. Exact rates, billing units, limits and verification dates are shown in the pricing section of this profile rather than compressed into a single potentially misleading price. Because providers can change prices and plan limits, check the linked official pricing source before making a purchase or production decision.