by Yellow.ai •Customer-facing Chatbots
Enterprise agentic CX automation platform for chat, voice, email and messaging with AI agents, analytics, campaigns and 150+ integrations.
A compact reading of the recorded evidence, editorial review signals and comparison data for Yellow.ai.
Alternatives are ranked from structured use-case, capability, pricing, platform and taxonomy overlap.
Built from AI Orbit's recorded profile data. Unknown product facts are not inferred.
Core capabilities listed for Yellow.ai.
Generates original text from natural-language instructions or structured prompts.
Plans and executes multi-step tasks with tools, state or autonomous actions.
Connects with third-party applications, data sources or automation platforms.
Structured product facts with evidence status. Unknown facts are never guessed.
API available
Proprietary
Commercial use allowed
Provider policies and certifications are shown only when recorded with evidence.
Structured integrations recorded for Yellow.ai. A check mark means the integration mapping is tied to a verified source.
Pricing stored in AI Orbit's pricing database. Always verify final rates on the provider website.
Custom / usage-based — see official source
Stale · verified 1 month ago
Custom enterprise pricing with unlimited agents/sessions/features according to the current public comparison; contact sales for commercial terms.
Review · verified 2 weeks ago
Current public pricing page shows 500 included sessions/month, then $0.99 per resolution.
Review · verified 2 weeks ago
AI Orbit keeps technical tests, product-experience evidence and independent research in separate semantic classes. Only comparable results may contribute to the same composite.
User/reviewer product-experience evidence. This is not treated as a technical benchmark.
Ranked by use-case, capability, pricing, platform, taxonomy and compatible benchmark overlap—not popularity alone.
Customer Support • Tidio
34% matchcapability overlap · similar pricing model
Customer Support • Kustomer
34% matchcapability overlap · similar pricing model
Customer Support • Gorgias
32% matchcapability overlap · similar pricing model
Customer Support • Zendesk
31% matchcapability overlap · similar pricing modelCompare features, pricing and alternatives before you decide.
Quick answers based on the information currently available in this AI Orbit profile.
Yellow.ai is an enterprise agentic AI platform for customer and employee experience automation across chat, voice, email, SMS and messaging. It combines an AI Agent Builder, VoiceX, email agents, agentic discovery, analytics, campaigns, knowledge and testing/debugging tools. Yellow.ai is provided by Yellow.ai and AI Orbit categorizes it under Chat & Assistants. Its structured capability profile includes Text Generation, Agent Workflows and Integrations; field-level verification may still be pending for some capability mappings.
Yellow.ai is provided by Yellow.ai. Conversational AI platform for customer service, voice agents and enterprise automation. Within AI Orbit, the product is cataloged in Chat & Assistants, which describes its primary product category rather than the provider itself.
AI Orbit currently maps Yellow.ai to structured use cases including General AI Assistance and Customer Support. These are reviewed taxonomy mappings used for discovery and fit; field-level evidence may still be pending, so they are not presented as independently verified claims. Supporting cataloged capabilities include Text Generation, Agent Workflows and Integrations.
Self-hosted or private deployment for Yellow.ai is available only through enterprise-oriented deployment options according to the verified provider evidence. Documented deployment modes include SaaS, Cloud and Private Cloud. Deployment rights, infrastructure requirements and enterprise restrictions should be checked against the provider documentation before production use.
Verified integration evidence on AI Orbit currently includes 150+ enterprise integrations, Genesys, NICE, Salesforce and Zendesk. These are individually source-backed integration records, not a generic assumption based on the product simply advertising integrations. The provider may support additional integrations that have not yet been individually verified in this profile.
Yellow.ai supports role-based permissions and SSO and documents SOC 2 Type II, ISO 27001, ISO 27701, HIPAA and PCI DSS compliance, encryption and regional hosting options. Verified security certifications listed on the profile include SOC 2 Type II, ISO 27001:2022, ISO 27701:2019 and PCI DSS v4.0.1. These statements reflect the verified provider evidence stored by AI Orbit; policies and certifications can change, so sensitive deployments should re-check the current official documentation.
AI Orbit currently has verified plan-level pricing data for Yellow.ai, including Official pricing / enterprise, Enterprise and Free. Exact rates, billing units, limits and verification dates are shown in the pricing section of this profile rather than compressed into a single potentially misleading price. Because providers can change prices and plan limits, check the linked official pricing source before making a purchase or production decision.
