AI OrbitExplore • Compare • Stay Ahead
Chat & Assistants Source verified Active

Kore.ai

by Kore.ai •Customer-facing Chatbots

Enterprise agentic AI platform for customer service, contact centers, agent assistance, enterprise search and governed AI-agent development.

PricingCustom Profile coverage81% PlatformsWeb + API CompanyKore.ai
COMMUNITY RATING Rate Kore.ai Be the first to share a community rating.
Tap a star to rate instantly
Overview

What is Kore.ai?

Kore.ai provides enterprise agentic AI for customer experience and service. Its AI for Service portfolio includes voice and digital AI agents, agent assistance, contact-center capabilities, quality management, conversational search and outbound campaigns. Kore.ai's newer Artemis Agent Platform adds visual and code-based agent building, deterministic governance, evaluation and enterprise deployment choices for organizations moving AI agents from pilot to production.
Best for
General AI AssistanceCustomer Support
Decision intelligence

AI Orbit decision brief

A compact reading of the recorded evidence, editorial review signals and comparison data for Kore.ai.

Why it stands out

Recorded strengths

Self-hosting support

Verified deployment evidence records self-hosting support.

Source-backed capability Source
Recorded security certifications

Verified security evidence records SOC 2 Type II, ISO 27001 and PCI DSS.

Source-backed capability Source
Capabilities0/3 verified
Use-case fit0/2 verified
Pricing evidence2/2 plans checked
Verified sources3
Benchmarks1 verified

Built from AI Orbit's recorded profile data. Unknown product facts are not inferred.

Capabilities

Features & use cases

Core capabilities listed for Kore.ai.

Text Generation

Generates original text from natural-language instructions or structured prompts.

Source review in progress Source

Agent Workflows

Plans and executes multi-step tasks with tools, state or autonomous actions.

Source review in progress Source

Integrations

Connects with third-party applications, data sources or automation platforms.

Source review in progress Source
WebAPI #Productivity#Real-time#Multilingual#Beginner Friendly
Technical profile

Access, deployment & licensing

Structured product facts with evidence status. Unknown facts are never guessed.

API access

Source check pending

API available

Open source & license

Source check pending

Proprietary

Deployment

Verified

Self-hosting supported

SaaSCloudPrivate CloudOn-PremisesSelf-hosted

Commercial use

Source check pending

Commercial use allowed

Availability
Multilingual voice and digital channels
Trust intelligence

Privacy, security & compliance

Provider policies and certifications are shown only when recorded with evidence.

SSO / enterprise access

Not yet verified

Source review in progress Security source
Security: Kore.ai documents enterprise governance, immutable audit trails, PII tokenization and deployment across public cloud, sovereign regions, private cloud and on-premises. Artemis meets SOC 2 Type II, ISO 27001 and PCI DSS requirements and supports regulated enterprise deployments.
Recorded assurances
SOC 2 Type IIISO 27001PCI DSSFedRAMP ModerateHIPAA alignedHITRUSTGDPR
Compatibility

Integrations

Structured integrations recorded for Kore.ai. A check mark means the integration mapping is tied to a verified source.

Works with
300+ integrations GitHub HubSpot Jira Microsoft 365 Salesforce
Pricing

Pricing overview

Pricing stored in AI Orbit's pricing database. Always verify final rates on the provider website.

Kore.ai

Official pricing / enterprise

Custom

Custom / usage-based — see official source

Stale · verified 1 month ago

  • No fixed numeric amount imported unless explicitly published and verified.
Kore.ai

Enterprise AI for Service

Custom

Custom enterprise pricing; contact Kore.ai for AI for Service / Agent Platform commercial terms.

Review · verified 2 weeks ago

  • Pricing depends on agent
  • channel
  • contact-center and enterprise deployment requirements.
  • Custom
View full Kore.ai pricing, plans & price history
Evidence-separated performance

Verified benchmarks & scores

AI Orbit keeps technical tests, product-experience evidence and independent research in separate semantic classes. Only comparable results may contribute to the same composite.

Product Experience

User/reviewer product-experience evidence. This is not treated as a technical benchmark.

92.0/100 class composite
Product Experience Product Experience Verified Independent

G2 Verified User Rating — Product Experience

Tested product / versionG2 snapshot 4.6/5
92.0 / 100
#75 of 149
Same-benchmark rank#75 of 149 tools
Scoring directionHigher is better
Leader context 8.0 pts behind HyperWrite
TestedAug 28, 2026
G2 AI Orbit verified Aug 28, 2026
Alternatives

Evidence-based similar tools

Ranked by use-case, capability, pricing, platform, taxonomy and compatible benchmark overlap—not popularity alone.

Make a confident choice

Is Kore.ai right for your workflow?

Compare features, pricing and alternatives before you decide.

Explore more toolsTry Kore.ai
Common questions

Kore.ai FAQ

Quick answers based on the information currently available in this AI Orbit profile.

What is Kore.ai?

Kore.ai provides enterprise agentic AI for customer experience and service. Its AI for Service portfolio includes voice and digital AI agents, agent assistance, contact-center capabilities, quality management, conversational search and outbound campaigns. Kore.ai is provided by Kore.ai and AI Orbit categorizes it under Chat & Assistants. Its structured capability profile includes Text Generation, Agent Workflows and Integrations; field-level verification may still be pending for some capability mappings.

Who makes Kore.ai?

Kore.ai is provided by Kore.ai. Enterprise conversational AI company building virtual assistants, agents and automation platforms. Within AI Orbit, the product is cataloged in Chat & Assistants, which describes its primary product category rather than the provider itself.

What is Kore.ai best for?

AI Orbit currently maps Kore.ai to structured use cases including General AI Assistance and Customer Support. These are reviewed taxonomy mappings used for discovery and fit; field-level evidence may still be pending, so they are not presented as independently verified claims. Supporting cataloged capabilities include Text Generation, Agent Workflows and Integrations.

Can Kore.ai be self-hosted?

Yes. Verified deployment evidence shows that Kore.ai supports self-hosting. Documented deployment modes include SaaS, Cloud, Private Cloud, On-Premises and Self-hosted. Deployment rights, infrastructure requirements and enterprise restrictions should be checked against the provider documentation before production use.

What integrations does Kore.ai support?

Verified integration evidence on AI Orbit currently includes 300+ integrations, GitHub, HubSpot, Jira, Microsoft 365 and Salesforce. These are individually source-backed integration records, not a generic assumption based on the product simply advertising integrations. The provider may support additional integrations that have not yet been individually verified in this profile.

How does Kore.ai handle privacy and security?

Kore.ai documents enterprise governance, immutable audit trails, PII tokenization and deployment across public cloud, sovereign regions, private cloud and on-premises. Artemis meets SOC 2 Type II, ISO 27001 and PCI DSS requirements and supports regulated enterprise deployments. Verified security certifications listed on the profile include SOC 2 Type II, ISO 27001 and PCI DSS. These statements reflect the verified provider evidence stored by AI Orbit; policies and certifications can change, so sensitive deployments should re-check the current official documentation.

How much does Kore.ai cost?

AI Orbit currently has verified plan-level pricing data for Kore.ai, including Official pricing / enterprise and Enterprise AI for Service. Exact rates, billing units, limits and verification dates are shown in the pricing section of this profile rather than compressed into a single potentially misleading price. Because providers can change prices and plan limits, check the linked official pricing source before making a purchase or production decision.