AI in Slack
by Salesforce •Administration
Built-in Slack AI features for summaries, search, recaps, notes, translations and workflow assistance.
What is AI in Slack?
AI Orbit decision brief
A compact reading of the recorded evidence, editorial review signals and comparison data for AI in Slack.
Considerations & evidence gaps
Relative performance should not be inferred from popularity, star ratings or marketing claims when comparable benchmark evidence is unavailable.
Profile transparency checkThe current product lifecycle state has not yet been source-verified in AI Orbit.
Profile transparency checkSome structured fields are not yet populated; use the linked official sources for details not represented on this profile.
Profile transparency checkAlternatives are ranked from structured use-case, capability, pricing, platform and taxonomy overlap.
Built from AI Orbit's recorded profile data. Unknown product facts are not inferred.
Features & use cases
Core capabilities listed for AI in Slack.
Text Generation
Generates original text from natural-language instructions or structured prompts.
Agent Workflows
Plans and executes multi-step tasks with tools, state or autonomous actions.
RAG & Knowledge Bases
Connects models to external knowledge sources for retrieval-augmented responses.
Integrations
Connects with third-party applications, data sources or automation platforms.
Pricing overview
Pricing stored in AI Orbit's pricing database. Always verify final rates on the provider website.
Enterprise+
Contact Sales
Review · verified 1 month ago
Pro
Review · verified 1 month ago
- AI availability/features depend on Slack plan and rollout
- annual equivalent may be lower.
Business+
Review · verified 1 month ago
- Includes more advanced AI capabilities than Pro
- annual equivalent may be lower.
Evidence-based similar tools
Ranked by use-case, capability, pricing, platform, taxonomy and compatible benchmark overlap—not popularity alone.

Atlassian Rovo
Productivity & Office • Atlassian
60% matchsimilar use cases · capability overlap · similar pricing model
Zendesk AI
Customer Support • Zendesk
47% matchcapability overlap · similar pricing model
Box AI
Productivity & Office • Box
46% matchsimilar use cases · capability overlap · similar pricing model
Dust
Chat & Assistants • Dust
45% matchsimilar use cases · capability overlap · similar pricing modelIs AI in Slack right for your workflow?
Compare features, pricing and alternatives before you decide.
AI in Slack FAQ
Quick answers based on the information currently available in this AI Orbit profile.
What is AI in Slack?
AI in Slack uses workspace and connected-app context to summarize conversations, answer search questions, create recaps, take huddle notes and support AI-assisted workflows. AI in Slack is provided by Salesforce and AI Orbit categorizes it under Productivity & Office. Its structured capability profile includes Text Generation, Agent Workflows, RAG & Knowledge Bases and Integrations; field-level verification may still be pending for some capability mappings.
Who makes AI in Slack?
AI in Slack is provided by Salesforce. Enterprise software company integrating generative AI and autonomous agents across CRM, analytics and business workflows. Within AI Orbit, the product is cataloged in Productivity & Office, which describes its primary product category rather than the provider itself.
What is AI in Slack best for?
AI Orbit currently maps AI in Slack to structured use cases including Summarization, Meeting Notes, Workflow Automation and Enterprise Knowledge Work. These are reviewed taxonomy mappings used for discovery and fit; field-level evidence may still be pending, so they are not presented as independently verified claims. Supporting cataloged capabilities include Text Generation, Agent Workflows, RAG & Knowledge Bases and Integrations.
How much does AI in Slack cost?
AI Orbit currently has verified plan-level pricing data for AI in Slack, including Enterprise+, Pro and Business+. Exact rates, billing units, limits and verification dates are shown in the pricing section of this profile rather than compressed into a single potentially misleading price. Because providers can change prices and plan limits, check the linked official pricing source before making a purchase or production decision.